Unable to attached pdf file on notification email.

  • main.achildsplace
    Asked on July 2, 2024 at 12:48 PM

    I can't attach an original pdf to my notification email on the below form

  • James Adalem JotForm Support
    Replied on July 2, 2024 at 1:44 PM

    Hi Helen,

    Thanks for reaching out to Jotform Support. You cannot attach a PDF to your notification email, but you can attach it to your autoresponder email. It's easy to do. Let me walk you through it:

    1. In Form Builder, click on Settings on the orange navigator bar.
    2. Select the Emails tab, then click on the Pencil icon to edit.Unable to attached pdf file on notification email Screenshot 30
    3. On your Autoresponder editing page, go to the Advanced tab and upload your PDF file.Unable to attached pdf file on notification email Screenshot 41

    Give it a try and let us know if you have any other questions.

 
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