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CFAOxfordMSAsked on July 2, 2024 at 12:40 PM
Hi,
I need to update the email address on my account so that our business email is the one attached. I tried to make the change, but the email verification never came through and it wont resend it.
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Christopher JotForm SupportReplied on July 2, 2024 at 12:44 PM
Hi Tatum,
Thanks for reaching out to Jotform Support. You can update your account email address via the Account page. Here's how to do it:
1. In Account, on the right side of the account email address, click on Edit.
2. Enter the new email address under New e-mail.
3. Click on Save.
Please take note that you can only update the account email address with an email address that is not associated with a Jotform account. We also have a guide about How to Change Your Account Email Address? that you can check out.
Give it a try and let us know how it goes.