Billing: Cancel and Refund request

I had downgraded my service to free and you charged me anyways and upgraded back to silver. I want to be downgraded to free and my money back!

Hello James,

Thanks for reaching out to Jotform Support.  As requested, I've canceled your subscription and refunded USD 348.00. Please allow your bank to add the refund to your account within 5-7 business days.

Let us know if there’s anything else we can help you with.