how to amend the order total amount setting

  • getutterlyicecream
    Asked on July 2, 2024 at 5:57 AM

    Hi, please advice how to amend the total ordered amount setting on "Order Premium 5-litre Ice Cream Container (RM195 per container)



  • Chris_L JotForm Support
    Replied on July 2, 2024 at 6:19 AM

    Hi getutterlyicecream,

    Thanks for reaching out to Jotform Support. Can you explain a bit more about what you want to do? Are you trying to calculate the total price of the ordered item?

    Once we hear back from you, we'll be able to move forward with a solution.

  • getutterlyicecream
    Replied on July 2, 2024 at 6:22 AM

    Hi, after amend the flavours name, the total amount cannot be calculate and show on the form.

  • getutterlyicecream
    Replied on July 2, 2024 at 6:24 AM

    how to amend the order total amount setting Image 1 Screenshot 20

  • Chris_L JotForm Support
    Replied on July 2, 2024 at 6:43 AM

    Hi getutterlyicecream,

    To my understanding, you'd like to calculate the total amount based on the ordered quantity. I'm not sure what's the price per unit for each of the flavors, so I will assume they have the same price. I'll walk you through setting that up:

    1. In Form Builder, select the Input Table and add a row where to display the Total Amount.
      how to amend the order total amount setting Image 1 Screenshot 50
    2. You also have to disable the condition related to the Order Premium 5-litre Ice Cream Container (RM195 per container) field:
      how to amend the order total amount setting Image 2 Screenshot 61
    3. Now, create an Update/Calculate Field conditions just like what you see in the screenshots below:
      how to amend the order total amount setting Image 3 Screenshot 72
      how to amend the order total amount setting Image 4 Screenshot 83
    4. Click on Save.

    Like what you see in the last screenshot I shared, the unit price of the flavor is 5. Here's the link to the cloned form. Feel free to test or clone to review its setting.

    Reach out again if there’s anything else we can help you with.

  • getutterlyicecream
    Replied on July 2, 2024 at 6:54 AM

    how to amend the order total amount setting Image 1 Screenshot 20Hi,

  • getutterlyicecream
    Replied on July 2, 2024 at 6:55 AM

    hi,please ignore the previous photo, but I'm stuck on this step,how to add field like what you show on step 3?

    how to amend the order total amount setting Image 1 Screenshot 20

  • Danilo JotForm Support
    Replied on July 2, 2024 at 7:09 AM

    Hi getutterlyicecream,

    You can clone my colleague's form here to look it over properly. This guide will show you how to clone it. Here's the conditional logic that he used:

    how to amend the order total amount setting Image 1 Screenshot 30

    how to amend the order total amount setting Image 2 Screenshot 41Give it a try and let us know how it goes.

  • getutterlyicecream
    Replied on July 2, 2024 at 11:00 PM

    Hi, we tried but still cannot. Please live chat for further assistance asap. TQhow to amend the order total amount setting Image 1 Screenshot 30how to amend the order total amount setting Image 2 Screenshot 41

  • Raymond JotForm Support
    Replied on July 3, 2024 at 2:18 AM

    Hi getutterlyicecream,

    When available, you'll find the Live Chat button on the lower right area of your page when logged in. As for your form, we can fix this by editing your existing condition and replicating the one below:

    how to amend the order total amount setting Image 1 Screenshot 30

    Here's how it would work:

    how to amend the order total amount setting Image 2 Screenshot 41

    Feel free to test this cloned demo form or clone it to your account to inspect it further,

    Give it a try and let us know if you need any help.

  • getutterlyicecream
    Replied on July 3, 2024 at 2:59 AM

    Hi, please let me know who can I contact to? thank you.

  • Raymond JotForm Support
    Replied on July 3, 2024 at 3:06 AM

    Hi getutterlyicecream,

    We don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

    If you haven't done so already, please implement the latest suggestion we shared with you. You can also test the  cloned demo form first to see if that is what you have in mind. If that's not it, let us know with a bit more details on how you'd like your form to work and we'll guide you further.

    Give it a try and let us know if you need any help.

  • getutterlyicecream
    Replied on July 3, 2024 at 3:15 AM
    Hi, thanks for your demo. But I do not want to get the total amount of the
    item. I want to get the total order quantity. Sorry for miscommunication.
    ...
  • Raymond JotForm Support
    Replied on July 3, 2024 at 3:25 AM

    Hi getutterlyicecream,

    In that case, please use the following conditions:

    how to amend the order total amount setting Image 1 Screenshot 20

    I've also updated the cloned demo form which you can test.

    Give it a try and let us know if you need any help.

  • getutterlyicecream
    Replied on July 3, 2024 at 3:27 AM

    alright, It's done. Thank you for your kind assistance. how to amend the order total amount setting Image 1 Screenshot 20

  • aliaahmedofficial
    Replied on July 3, 2024 at 4:03 AM

    To amend the order total amount setting, follow these steps:

    1. Access Settings: Log in to your account and navigate to the settings or admin panel.
    2. Find Order Settings: Look for sections like "Orders" "Payments," or "Checkout" settings.
    3. Edit Total Amount: Locate the option to modify the total order amount or related parameters.
    4. Adjust and Save: Input the new values or adjustments you need, then save the changes.
    5. Verify: Check a sample order to ensure the total amount reflects your adjustments correctly.

    For platform-specific steps, refer to the user manual or support documentation.

  • aliaahmedofficial
    Replied on July 3, 2024 at 4:04 AM

    To amend the order total amount setting, access the admin panel of your e-commerce platform. Navigate to the settings or configuration section, then locate the order or checkout settings. Find the option related to order totals or pricing rules Adjust the values as needed, such as adding taxes, shipping fees, or discounts. Save the changes and test by placing a sample order to ensure the new settings are correctly applied. If you encounter issues, consult the platform's documentation or support for specific instructions related to your e-commerce system.

  • aliaahmedofficial
    Replied on July 3, 2024 at 4:05 AM

    To amend the order total amount setting in an e-commerce system, follow these steps:

    1. Access Admin Panel: Log in to the admin panel of your e-commerce platform.
    2. Navigate to Settings: Find and go to the settings or configuration section.
    3. Locate Order Settings: Look for the order or checkout settings.
    4. Edit Total Amount: Find the field for the total order amount and adjust it as needed.
    5. Save Changes: Save or update your changes.
    6. Test: Ensure the changes are reflected by testing a transaction.
    7. Support: If needed, consult platform documentation or support for guidance.

    This ensures your order totals are correctly configured.

 
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