Tili jäädytetty

  • Katja Jaskari
    Asked on July 2, 2024 at 4:54 AM

    En pääse tililleni. Yksi kysymys lomakkeellani oli IG käyttäjätunnus. Tarkoitan vain IG handle, jotta voin laittaa viestiä lomakkeeseeni vastanneille. EN ole pyytämässä sisäänkirjautumis tietoja. Voin muotoilla asian toisin.

  • Chris_L JotForm Support
    Replied on July 2, 2024 at 5:19 AM

    Hi Katja,

    Thanks for reaching out to us for help. We currently do not support Finnish, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

    Now, coming back to your question, your account was suspended because you’ve got a form named Lomake that’s breaking our Terms of Use by collecting login credentials. Take a look at the screenshot below:

    Tili jäädytetty Image 1 Screenshot 20

    I've deleted the offending field and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

 
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