Unable to access the form due to account suspension

  • William
    Asked on July 2, 2024 at 3:36 AM

    Hi, I have been suspended by phising tool. I haven't even finish building the form yet.

  • Mary Eden JotForm Support
    Replied on July 2, 2024 at 3:59 AM

    Hello William, 

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named Formulir Lamaran Kerja that was flagged as offering a fake service. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I’ve deleted the offending form and reactivated your account. You should be able to log in now. You can create the form again after changing your account email address to a corporate one.

    Reach out again if there’s anything else we can help you with.

 
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