How to remove Jotform banner from the bottom of my page

  • bcps2
    Asked on July 2, 2024 at 3:30 AM
    Could you please fix the issue of jotform banner on bottom of pir forms as
    client can't click on pay or submit buttons.
    We have to change the jotform service of this is not fixed.
  • Israel JotForm Support
    Replied on July 2, 2024 at 3:33 AM

    Hello bcps2,

    The Jotform Branding can only be removed on paid plans. Please note that after upgrading to our paid plans, the Jotform branding is not automatically removed. You have to uncheck it from the settings page of your account. Let me walk you through it:

    • Open your My Forms page and hover your mouse over your Profile Picture/Avatar on the right side of the page.
    • In the little window that opens up, click on Settings.

    How to remove Jotform Branding? Image 1 Screenshot 30 Screenshot 10 Screenshot 10

    • Once in Account Settings, scroll down to the Jotform Branding section.
    • Click on Upgrade Account.

    How to remove Jotform Branding? Image 2 Screenshot 41 Screenshot 21 Screenshot 21

    • Choose one of the paid subscriptions and upgrade your account.

    We also have a guide about How to Remove Jotform Branding and How to Upgrade Your Account that you can check out.

    Keep us updated and let us know if you need any more help.

 
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