Google Sheets: I'm getting an error code 429 during the integration

  • bateilangsyngkli95
    Asked on July 2, 2024 at 2:29 AM

    I am trying to connect my form to a google sheet, but each time the error 429 is showing up. I have tried to clear cache as well. Please help.

    Jotform Thread 16466191 Screenshot
  • Mary Eden JotForm Support
    Replied on July 2, 2024 at 2:42 AM

    Hello Bateilang,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the error message when integrating Google Sheets, but everything was working properly. Take a look at the screenshot below to see my results:

    Google Sheets: Im getting an error code 429 during the integration Image 1 Screenshot 20

    I just cleared your form cache, can you also try to clear your browser's cache and reintegrate your Google Sheets again? If you run into the same issue, can you please provide us with the screenshot of the console report from the same browser where you are getting the error, and we will investigate the issue further?

    Keep us updated and let us know if you need any more help. 

 
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