How to reset form views?

  • mskeya07
    Asked on July 2, 2024 at 12:30 AM

    Hi I didn’t realize by publishing my form the view count would begin. I realize now I should have used just the preview option, but I wanted to see how the app worked once live. Is there a way to reset the form views?

  • Raymond JotForm Support
    Replied on July 2, 2024 at 12:44 AM

    Hi Mykeya,

    Thanks for reaching out to Jotform Support. I've recalculated your form views which brought it down to 30 against your monthly limit of 1,000. Right now, your forms are in good standing status and your usage is nowhere near your limits. Your account monthly limits also reset automatically every first of each month which can also be viewed on the account's usage settings. We also have a guide on Understanding Your Account Usage and Limits that you can check out.

    Reach out again if you have any questions.

 
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