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blueheronbakeryAsked on July 1, 2024 at 11:43 PM
The annual renewal snuck up on us and we were automatically given the Bronze plan again. We would like to get a refund for that and downgrade to Free please.
Thanks,
Matt
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Israel JotForm SupportReplied on July 1, 2024 at 11:46 PM
Hi Matt,
Thanks for getting back to us. As requested, I've canceled your subscription and refunded USD 446.76. Please allow your bank to add the refund to your account within 5-7 business days.
Let us know if there’s anything else we can help you with.