What will happen if I upgrade ?

  • DISBOutreach
    Asked on July 1, 2024 at 10:21 PM

    Hello

    I am about to reach my survey response limit using my Jotform free account.

    Once I upgrade my membership, will any additional survey responses be released, or does the system cease to collect responses once I reach my 100 limit?

  • Israel JotForm Support
    Replied on July 1, 2024 at 10:30 PM

    Hello Alex,

    Thanks for reaching out to Jotform Support. What will simply happen when you upgrade is that your account's limits will increase based on the subscription that you choose. So if you choose to upgrade to Bronze, then your account's submission limit will be increased from 100 to 1000 Monthly submissions. It is easy to upgrade your account. Let me show you how:

    1. On your My Forms page, click on the Pricing button in the blue navigation bar at the top of the page.

    1649881939 625733536af1e  Screenshot 10 Screenshot 10

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

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    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    autcsGdVSPCC2I7oU1 mDUsaswLCOCQ5lF3c fOP Screenshot 32 Screenshot 32

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    TCHaAWq4s5RHG5L FqUUvHNXCD2J9SjtMkD EL 1 Screenshot 43 Screenshot 43

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.

 
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