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ilraccess1Asked on July 1, 2024 at 8:58 PM
I have a form that needs to calculate the course fee based on the number of sessions. I have written conditional/calulate for the 3 levels of pricing. The value should be shown in the table under the Course Fee heading but I keep getting a 0 under a FX calucation field. It shuld also chow as a $ in the result field. How can I calulate this field? Thanks for your help.
Susan
https://www.jotform.com/build/241827806814159/settings/conditions
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Israel JotForm SupportReplied on July 1, 2024 at 11:28 PM
Hello ilraccess1,
Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.
Once we hear back from you, we'll be able to move forward with a solution.
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ilraccess1Replied on July 2, 2024 at 8:03 AM
Hi Israel,
The calculation is not working for me and the answer should go into the Course Fee not Calulation field.
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Israel JotForm SupportReplied on July 2, 2024 at 8:08 AM
Hello ilraccess1,
Unfortunately, I cannot view the screenshot that you sent, Can you resend it with us? We’ve got a guide here that’ll show you how to do that.
Once we hear back from you, we'll be able to help you with this
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ilraccess1Replied on July 2, 2024 at 11:10 AM
Screen shot were too blurry when enlarged. here's a link to the form showing 3 sessions with no number in the Course fee and no calculation in the calculation field.
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Eldrex JotForm SupportReplied on July 2, 2024 at 11:35 AM
Hello ilraccess1,
I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.