Issue with not seeing submissions made on the form today?

  • bardette
    Asked on July 1, 2024 at 8:26 PM

    Why can't I see a submission sent to me today?

    Page URL: https://www.jotform.com/tables/240066962556159
  • Rhina JotForm Support
    Replied on July 1, 2024 at 9:10 PM

    Hi bardette,

    Thanks for reaching out to Jotform Support. Can you confirm if you're referring to the 1040 Tax Preparation Client Intake Form 2024 form? I checked this form and the last submission made on the form was made on May 29, 2024. I also tested the form through a clone and was able to submit and receive the submission. Issue with not seeing submissions made on the form today? Image 1 Screenshot 30

    Issue with not seeing submissions made on the form today? Image 2 Screenshot 41

    If the issue still persists, can we ask for your permission to test the live form? As soon as we hear back from you, we can move forward with a solution.

 
Your Answer