How can I collect Billing Address to Stripe Checkout integration?

Hi, I need to collect a billing address in the Stripe checkout page after submitting this form. Please see this article from Stripe: https://docs.stripe.com/payments/collect-addresses?payment-ui=checkout

Form: https://form.jotform.com/ReDefiners/live-academy-payment

I need to do this to allow Stripe to offer other payment methods. Thanks!

Hello Chantelle,

Thanks for reaching out to Jotform Support. Please note that the address field on your form is not linked to the Stripe payment processor. Only information going through the payment processor will be forwarded. To include billing or shipping addresses, you have to enable this information in the Additional Gateway Settings. Let me show you how:

1. Click on the Wand icon on the right side of the Payment widget to open the Payment Widget Settings.
2. Click the Setting Icon from the Payment Setting
3. Go to the Additional Gateway Setting and Enable the Ask Billing Information option
4. Click save the changes at the bottom.

Give it a try and let us know how it goes.

Hi! That option does not exist. Have you checked the form I included?

Hello Chantelle,

Please allow me some time to check this. I will get back to you as soon as I get an update.

Thank you for your patience and understanding. We appreciate it.

Thank you, Israel! I look forward to your response.

Hello Chantelle,

Unfortunately, the option to collect billing addresses is available only to Stripe, it's not available when using Stripe Checkout. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.

Ok, thank you for your response. Please note that this is a standard and common feature requested by many customers around the world. Not having an easy option to allow different payment methods puts Jotform in a lower position compared to others. Jotfom has many good features that could make it the 1st option if these common features were included. Thank you!