Cannot access assigned forms

  • BarberAndrea
    Asked on July 1, 2024 at 3:12 PM

    Hello,

    I can't access the forms for my company. Cannot access assigned forms Image 1 Screenshot 20

  • Princess JotForm Support
    Replied on July 1, 2024 at 4:45 PM

    Hi Andrea,

    Thanks for reaching out to Jotform Support. Based on your attached screenshot, your company might be using an Enterprise account. Your company may have to assign your non-enterprise account as one of the subusers of your company's Enterprise account first before they can assign forms with you. But it's best to confirm this with the Enterprise-dedicated team. Please reach out to your company and verify whether they have added you as a subuser or not. If so, your company may have to reach out to our Enterprise-dedicated team for this matter. Here's a guide on How to Contact Enterprise Support Team.

    Let us know if there’s anything else we can help you with.

 
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