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NationalGoldGroupAsked on July 1, 2024 at 1:57 PM
We've been doing some Jotform Sign testing and would like to clear the inbox. Is that not possible??
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Kyle JotForm SupportReplied on July 1, 2024 at 2:32 PM
Hi NGG,
Thanks for reaching out to Jotform Support. Unfortunately, there is no means to delete entries from Sign Inbox. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.
As a workaround, you can delete documents from the submission table. Let me show you how:
- In Sign Inbox, select on the Downward Arrow icon.
- Choose Tables from the options.
- Click the Checkbox and select on the Three Dots icon next to the document you want to delete.
- Click Archive Entry from the options.
Please note that you can only archive those documents that are in Canceled or Completed status.
Let us know if there’s anything else we can do for you.
- In Sign Inbox, select on the Downward Arrow icon.