Verify and Set Email

  • Alexa Checketts
    Asked on July 1, 2024 at 1:52 PM

    I have recieved the "change email" email and when I click "verify and set password" it just takes me to the main login screen and I am unable to login with my new email .

  • Filip JotForm Support
    Replied on July 1, 2024 at 3:08 PM

    Hi Alexa,

    Thanks for reaching out to Jotform Support. I have checked and confirmed that verification was successful and your account now reflects the new email address.

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

 
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