I'm having trouble configuring payment on my jot form page

Hi,

I'm working on this page: https://form.jotform.com/232815285097160

I think there's an error with the payment and thank you page, and I'm not sure what I'm doing wrong. Can you please help?

Many thanks,

Laura

Hi Laura,

Thanks for reaching out to Jotform Support. I have checked your form and your payment integration is successfully connected. Here is the screenshot: Also, your Thank-you page is set up correctly. Here is the screenshot of that as well:

Can you please share more details about the error you are having?  It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Give it a try and let us know if you need any help.

Hi Haseeb,

This is what happens when I try it out.

Hi Laura,

I checked your form and I wasn't able to replicate the issue. Can you make sure you have a stable internet connection as the options are not loaded for your form? Check out my screenshot below:

Since I was unable to replicate the issue, I cleared the form cache to refresh the data. You can check this guide on How to Clear Your Form Cache. Can you please test your form again and see how it goes? If the issue still persists, please let us know, and we will further investigate to better understand what is going on.

Once we hear back from you, we'll be able to help you with this.

Okay, all is working fine now. Many thanks for all of your help.

Laura