Form shows over quota but it’s the first of the month

  • Ahn_Daria
    Asked on July 1, 2024 at 11:45 AM

    For over quota but it’s the first of the month.

  • Christopher JotForm Support
    Replied on July 1, 2024 at 11:53 AM

    Hi Daria,

    Thanks for reaching out to Jotform Support. I have reviewed your account, and you have not exceeded any of your account limits. I have cleared your form cache and the issue is now resolved as shown in the screenshot.

    Form shows over quota but it’s the first of the month Image 1 Screenshot 30

    You can also clear your form cache on your end. Here's how to do it:

    1. In Settings, click on Clear Cache.

    Form shows over quota but it’s the first of the month Image 2 Screenshot 41

    We also have a guide about How to Clear Your Form Caches that you can check out.

    Let us know if there’s anything else we can help you with.

 
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