Emails not being received on my email

I’m experiencing issues with form submissions not being received via email. What troubleshooting steps can I take to resolve this issue, and are there any known bugs related to email notifications?

Any help is appreciated and thanks in advance.

Best Regards,
florence023
HealthCareGov

Hi Florence, 

Thanks for reaching out to Jotform Support. I checked your account and noticed that there are no forms on it. Could you share more details about your query? Are you referring to the autoresponder email for a form you filled out or a notification email? You can share the Form URL with us for further checking.

Once we hear back from you, we'll be able to help you with this.