I am not receiving the password reset email

  • Joshua Herter
    Asked on July 1, 2024 at 7:58 AM

    I am not receiving the recovery e-mails when I try to reset my password.

  • Mary JotForm Support
    Replied on July 1, 2024 at 8:07 AM

    Hi Joshua,

    Thanks for reaching out to Jotform Support. I checked and there is no account under jherter@cmineralsinc.com. Could you share the email address used in the account?

    Once we hear back from you, we'll be able to move forward with a solution.


 
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