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Joshua HerterAsked on July 1, 2024 at 7:58 AM
I am not receiving the recovery e-mails when I try to reset my password.
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Mary JotForm SupportReplied on July 1, 2024 at 8:07 AM
Hi Joshua,
Thanks for reaching out to Jotform Support. I checked and there is no account under jherter@cmineralsinc.com. Could you share the email address used in the account?
Once we hear back from you, we'll be able to move forward with a solution.