Asana: Some Fields Are Not Clickable When Setting Up the Integation

  • danielqnclaundry
    Asked on July 1, 2024 at 2:32 AM
    For the Tahun Lahir, we could find it, however we can't click said field.
  • danielqnclaundry
    Replied on July 1, 2024 at 2:41 AM

    Yes, so in my other forms, I could click the Tahun Lahir field with no issue


    The issue shouldn't be caused by Asana either because the field settings are duplicated.

  • Sheena JotForm Support
    Replied on July 1, 2024 at 2:48 AM

    Hello Daniel,

    Please note that the "Tahun Lahir" field is a number field in Jotform, so the corresponding field you need to create in Asana should also be a number field. Once you set it up correctly and select the field from Asana, the fields that match in Jotform will be clickable. If the field cannot be clicked, it means that the fields do not match. Here's a screencast as an example:

    Asana: Some Fields Are Not Clickable When Setting Up the Integation Image 1 Screenshot 20

    You may view Asana's guide on how to create custom fields here.

    Let us know if you need any other help.

  • danielqnclaundry
    Replied on July 1, 2024 at 3:59 AM

    Okay Noted,

    It was fine before, but maybe there's an update


    I'll try to edit the custom field in Asana first


    Thank you

 
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