How to clean up Upload Space?

Hi,

I have reviewed our Jotform account and discovered that our Upload Space is 938 GB out of 1 TB. I would like to clean up the space that is being utilized. Can you please provide step-by-step instructions on how to accomplish this?

Hi shreelifestyleprocess,

Thanks for reaching out to Jotform Support. To clear your account uploads, you will have to delete the uploaded files or purge the submission with uploaded files. Let me show you how to do it:

To delete the uploaded file:

• In Form Tables, click on the uploaded file.
• On the modal screen, click on the Trash icon.

To purge the submissions with uploaded files:

1. In Form Tables, select the submissions by ticking the Checkbox located on the upper left side of the page.
2. Click on the Delete button located on the upper right side of the page.
3. On the modal screen, click on the Move to Trash button.

4. Next, click the Ellipsis icon located on the upper left side of the page.

5. On the dropdown menu, select the Trashed Entries option.

6. On the modal screen, tick on the Select All option and then click the Delete Forever button.

That's it. Let us know if you have any other questions.

Hi,

I would like to know which form is consuming the most upload space. Can you please provide a breakdown of upload space utilization by form?

Hi shreelifestyleprocess,

I've included the forms that's consuming most of the upload space below:

• Expense Form Uploads: 25508
• Travel Expense Form Uploads: 602
• Daily Sales Report Uploads: 494051
• Store Opening Checklist Uploads: 448404

We also have a guide explaining How to Delete Form Submission Data that you can check out.

Let us know if you have any other questions.