Account Suspended

  • sview1122
    Asked on July 1, 2024 at 1:50 AM

    Pls kindenough to activate my suspense account

    Detail

    Email ARSHAD1648833@gmail.com

  • Rene JotForm Support
    Replied on July 1, 2024 at 1:56 AM

    Hi sview1122,

    Thanks for reaching out to Jotform Support. I checked your account, and it appears that your form 241691555369063 was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send all of these to reviewers@jotform.com with Thread# 16421721 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

  • arshaddialogs1122
    Replied on July 1, 2024 at 2:01 AM

    Can’t you ignore the error and activate my account pls

    detail -


  • Rene JotForm Support
    Replied on July 1, 2024 at 2:05 AM

    Hi sview1122,

    Unfortunately, that isn't possible. Your account is now under the review team and you will need to follow the required process to reactivate the account.

    Let us know if you have any other questions.

  • arshaddialogs1122
    Replied on July 1, 2024 at 2:06 AM

    Pls help to forward guidance

  • Raymond JotForm Support
    Replied on July 1, 2024 at 2:15 AM

    Hi arshaddialogs1122,

    Please check out my colleague's response about the email that you have to sent, and the recipient where to have to send it to. This process will allow our dedicated team to review the account and process it accordingly. Thanks for your cooperationg.

    Reach out again if you need any help.

 
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