AfterPay integration: unable to connect my Square account.

  • ortattoomeg
    Asked on July 1, 2024 at 12:19 AM

    I have the Afterpay integration added into my payment form—- However, when trying to sync my Square account … I just get the loading wheel of death. It does not proceed past this point.

    Jotform Thread 16420291 Screenshot
  • Rene JotForm Support
    Replied on July 1, 2024 at 12:30 AM

    Hi Megan,

    Thanks for reaching out to Jotform Support. Can you please try logging out from your account and then clear your browser caches and cookies before logging in again to see if that would resolve the issue? I've also cleared your form caches to correct any unnecessary errors in the form. If the same thing happens again, can you please take a screenshot of your console report and share it with us so that we can assist you better?

    Give it a try and let us know how it goes.

  • ortattoomeg
    Replied on July 1, 2024 at 10:03 PM

    Definitely didn’t help on the iPad where I was currently working — HOWEVER, I switched to desk top and it worked like a dream. Thank you so much for the help!

 
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