OneDrive Integration: Form isn't sending PDF documents to OneDrive.

  • mango124
    Asked on June 30, 2024 at 5:50 PM
    Same goes for my one drive to create pdfs.

    Proof of empty folder and sheet below.

  • Gian_D JotForm Support
    Replied on June 30, 2024 at 6:01 PM

    Hi Stephane,

    I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    OneDrive Integration: Form isnt sending PDF documents to OneDrive Screenshot 50

    As you can see, I was able to send PDF documents to OneDrive. I've cleared your form caches because, most of the time, that fixes the issue. Try again with your form. If the issue still persists, try to remove and re-add your OneDrive integration again. Let me show you how to do it:

    1. In Form Builder, click on Settings in the orange navigation bar at the top of the screen, and in the menu that opens on the left side of the page, click on Integrations.
    2. Click on OneDrive.

    OneDrive Integration: Form isnt sending PDF documents to OneDrive Screenshot 61

    3. Click on the Three Dots icon on the upper right part of your action, and click on Delete Action.

    OneDrive Integration: Form isnt sending PDF documents to OneDrive Screenshot 72

    4. Click on Yes, Discard.

    OneDrive Integration: Form isnt sending PDF documents to OneDrive Screenshot 83

    5. Re-integrate your form to OneDrive again.

    Give it a try and reach out again if you have any other questions.

 
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