What is your refund policy?

  • Charlene
    Asked on June 30, 2024 at 2:11 PM
    What is your refund policy?

    I'm looking forward to hearing from you soon.
  • Lorelie JotForm Support
    Replied on June 30, 2024 at 2:18 PM

    Hi Charlene,

    Jotform does offer a 30-day refund policy for payments made directly through the Jotform website or Google Play. If you want to cancel your account and get your money back within 30 days, please contact our Support Team. However, if you purchase through the Apple App Store, it falls under their refund policies, and you would need to follow Apple's refund process: Apple Refund Process Link. We hope you find Jotform suitable for your needs, but rest assured, we've got you covered if you change your mind within the specified timeframe.

    Let us know if there's anything else we can help you with.

 
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