How to Prevent Users from Submitting the Form?

  • christinaEZETech
    Asked on June 29, 2024 at 5:38 PM

    Hello, how can I block certain email addresses or phone numbers from filling out our form? We have someone spamming our form.

  • Ericson_B JotForm Support
    Replied on June 29, 2024 at 6:13 PM

    Hi christinaEZETech,

    Thanks for reaching out to Jotform Support. You must set up conditional logic so that if people enter those email addresses or phone numbers, the submit button is hidden. Let me show you how:

    1. In Form Builder, go to Settings at the top.
    2. Select Conditions on the left.
    3. Add a new Show/Hide Field condition.

    How to Prevent Users from Submitting the Form? Image 1 Screenshot 40The conditional logic is as follows:

    How to Prevent Users from Submitting the Form? Image 2 Screenshot 51
    Check out the screencast below to see my results:

    How to Prevent Users from Submitting the Form? Image 3 Screenshot 62
    We also have a guide about How to Hide or Show Multiple Fields Conditionally that you can check out.

    Give it a try and let us know if you have any other questions.

  • christinaEZETech
    Replied on July 2, 2024 at 2:50 PM

    Thank you, that worked.

 
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