-
Hensley_MeganAsked on June 29, 2024 at 2:42 PM
need help getting a total score
-
Carrissa JotForm SupportReplied on June 29, 2024 at 2:59 PM
Hi Megan,
Thanks for reaching out to Jotform Support. After checking the form you are working on, I can see that you were able to assign values to each choice and added a calculation widget. However, the formula added to the widget was not correctly set. Let me show you how to fix:
- While in Form Builder, click on the Calculation widget.
- Click the Gear icon to open the Calculation widget settings.
- Remove the extra spaces.
- Click on the plus sign to change it to number.
- Click Save button.
This is how the formula should look like:
Once you change the calculation in the widget, it should work as expected:
Give it a try and reach out again if you have any other questions.
-
Hensley_MeganReplied on June 29, 2024 at 3:07 PM
Its not working can you go in and do it?
-
Adrian Besilla JotForm SupportReplied on June 29, 2024 at 3:28 PM
Hi Megan,
I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results:
Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.
Can you also try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.
Once we hear back from you, we'll be able to move forward with a solution.