why my IP Address has been banned

  • vieclam
    Asked on June 29, 2024 at 5:06 AM

    Excuse me! why my IP Address has been banned, now, I can't login your web?

  • Mary JotForm Support
    Replied on June 29, 2024 at 5:28 AM

    Hi vieclam,

    Thanks for reaching out to Jotform Support. Please allow me some time to check this with the relevant team, I will get back to you with an update.

    In the meantime, let us know if you have any other questions.


  • Mary JotForm Support
    Replied on June 30, 2024 at 1:20 AM

    Hi vieclam,

    We have checked, and it seems that our phishing detector mistakenly suspended your account. We went ahead and reinstated your account, please clear your browser cache and cookies, then try checking again.

    Let us know if you have any other questions.

 
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