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NormanDeanAsked on June 29, 2024 at 3:38 AM
I have created a relativity simple order form but when user selects Paypal they do not get asked for account details, so they can not provide payment details.
Page URL: https://form.jotform.com/241800212586046 -
Chris_L JotForm SupportReplied on June 29, 2024 at 3:44 AM
Hi Norman,
Thanks for reaching out to Jotform Support. I checked your form and it appears that you haven't finished the PayPal Business integration. Let me walk you through it:
- In Form Builder, select the Product List and click on the Wand icon.
- In the menu on the right side of the screen, click on Connect. That will redirect you to the PayPal page to connect your account.
- Enter the necessary information and connect your account with your form.
Give it a try and let us know how it goes.