All Video Saver won’t download files to folder

  • Brad Grover
    Asked on June 28, 2024 at 10:37 PM

    All video saver app has been working great until last week when it would download the videos and stay downloading when it was already 100% of 100% downloaded. Very frustrating.
    I have iPhone 15 pro. I Offloaded the app and reinstalled it but it continues to download to 100% without transferring to file

  • Mary JotForm Support
    Replied on June 28, 2024 at 10:42 PM

    Hi Brad,

    Thanks for reaching out to Jotform Support. I checked your email and could not pull out an account. Could you share the link to the form you are having issues with?

    Once we hear back from you, we'll be able to move forward with a solution.

  • Brad
    Replied on June 28, 2024 at 11:36 PM

    All Video Saver won’t download files to folder Image 1 Screenshot 20

  • Mary JotForm Support
    Replied on June 28, 2024 at 11:54 PM

    Hi Brad,

    We are Jotform and we host online forms. If you are referring to a form you filled out, please reach out to the form owners by responding to the email you received after submitting your form, they will be able to assist you with your inquiry.

    Let us know if you have any other questions.

 
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