Accept more submissions with signatures

  • KatrinaHarris89
    Asked on June 28, 2024 at 7:32 PM
    Hi I had same problem as doing one for a small group to bargain for a better enterprise agreement in a nursing home so if I change that setting will they continue to be able to sign it
  • Mafe_M JotForm Support
    Replied on June 28, 2024 at 7:53 PM

    Hi Katrina,

    The 10 Monthly Signed Documents' is the number of completed signing processes your account can receive every month. This limit applies if you're using Jotform Sign documents. If you've sent a Sign document, it gets signed and sent back to you, then that would count as a completed signing process and would count against your monthly signed documents limit. This is the feature that I am referring to:

    Monthly Signatures Limit Image 1 Screenshot 30 Screenshot 10

    However, you can still collect signatures on your form that will be counted against the monthly signed documents limit. All you have to do is to turn off the Jotform Sign Automation feature and signatures collected on the form will be tagged as regular submissions. Let me show you how to disable the Jotform Sign Automation feature:

    1. In Form Builder, on the orange navigation bar, click Settings.
    2. Go to Jotform Sign tab and toggle the slider to OFF for Enable Jotform Sign Automation.

    Monthly Signatures Limit Image 2 Screenshot 41 Screenshot 21

    We also have a guide about Understanding Your Account Usage and Limits that you can check out.

    Let us know if you have any other questions.



 
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