Configurable list integration into Asana no longer an option?

  • The_Hang
    Asked on June 28, 2024 at 5:53 PM

    Integration does not display an option to integrate configurable list into Asana when it previously did.

  • Christian_Ice
    Replied on June 28, 2024 at 6:12 PM

    Hi The_Hang,

    Thanks for using Jotform. I’m sorry you're having difficulties with this. Let me help you set that up.

    1. In Form Builder, go to Settings at the top.
    2. Click Integrations on the left.
    3. Search and click Asana once it shows from the list.

      Configurable list integration into Asana no longer an option? Image 1 Screenshot 70
    4. Select an action from the list.

      Configurable list integration into Asana no longer an option? Image 2 Screenshot 81
    5. Then, click Next to proceed with the authentication.

      Configurable list integration into Asana no longer an option? Image 3 Screenshot 92
    6. Click the Authenticate button and make sure you allow access to your Asana account.

      Configurable list integration into Asana no longer an option? Image 4 Screenshot 103
    7. If you choose to Create a Task, you need to do the following:
      -Select workspace
      -Select team — The integration will only ask you to select a team if you’ve originally signed up with your organization’s email address.
      -Match your fields — Match your form fields based on the chosen action.
      -Select uploaded files to Asana — This option is enabled when you have a File Upload element in the form.

      Configurable list integration into Asana no longer an option? Image 5 Screenshot 114
      You must have a checkbox that lets you choose to update your record when the submission is edited.

    8. Lastly, click Save to complete the integration.

      Configurable list integration into Asana no longer an option? Image 6 Screenshot 125

    That's it. Let us know if you have any other questions.

  • Marehlene_B JotForm Support
    Replied on June 28, 2024 at 6:50 PM

    Hi The_Hang,

    I also tested this, and it did not provide me with the option to map the widget to one of the Asana fields. I've reported this to the relevant team in case this is an issue or a recent change with the integration. Once we hear back from them, we’ll update this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • The_Hang
    Replied on June 30, 2024 at 5:36 PM

    Jotform still does not display option to integrate list when I had no issues with it before last Friday. Please help.

  • Mike_G JotForm Support
    Replied on June 30, 2024 at 6:36 PM

    Hi The_Hang,

    Our Developers are working on the issue as fast as they can. As soon as we have an update, we'll let you know.

    We really appreciate your patience and understanding while we’re looking into this.

 
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