Product list not showing all

  • Smokey_Sarnies
    Asked on June 28, 2024 at 1:52 PM

    Hello,

    I have a categorie list called: Sides. It doesn't show when I scroll through the menu and it's not there in the final preview or when it's pubilshed. And if I go into the form as a customer it still doesn't show up as I scroll but if I go into the drop down box for: Sides. I am able to go to the section.


    Thank you for your help.

    Jess Cole

  • Kenneth JotForm Support
    Replied on June 28, 2024 at 2:01 PM

    Hi Jess,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results: Product list not showing all Image 1 Screenshot 20 Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to move forward with a solution.

  • Smokey_Sarnies
    Replied on June 28, 2024 at 2:52 PM

    Thank you so much Kenneth for your help. I just checked it on my end aswell and it seems like all is in order.

    Warm Regards,

    Jess Cole

 
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