Form is showing " this form currently unavailable"

  • farzanaali2225
    Asked on June 28, 2024 at 1:05 PM

    Hi, i created this form https://form.jotform.com/241793859395072 but when i publish and see in preview it shows that this form currently unavailable. kindly solve this issue.

    Thank You

  • Shirized JotForm Support
    Replied on June 28, 2024 at 1:11 PM

    Hi farzanaali2225,

    Thanks for reaching out to Jotform Support. I went ahead and checked your form and the Form Status is enabled so it should be working. But no worries, I have cleared your form caches, and it should be good to go now. If the issue happens again, you can clear your form caches again. Here's how:

    1. On your My Forms page, hover your mouse over your Profile Image/Avatar icon.

    2. In the window that opens, click on Settings.

    Form is showing  this form currently unavailable Image 1 Screenshot 30

    3. In the Settings menu, scroll down to the bottom and click on Clear Cache. That's it, you're done.

    Form is showing  this form currently unavailable Image 2 Screenshot 41

    Let us know if there’s anything else we can help you with. 

 
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