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deboraklausAsked on June 28, 2024 at 10:23 AM
o que poderia estar dando este erro?
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Jefferson JotForm SupportReplied on June 28, 2024 at 10:31 AM
Hi Vitoria,
Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I checked the form in your account to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
Can you try to clear your browser cache and cookies? This usually resolves the issue. I have cleared your form cache as a precaution. You can also test it on another device or browser to see if you can still replicate the issue.
Give it a try and let us know how it goes.