Enterprise: Waiting for a response from the Enterprise team

  • Marketing_Sobeys
    Asked on June 28, 2024 at 8:54 AM

    I've sent multiple form to the enterprises team without any response

  • Royce JotForm Support
    Replied on June 28, 2024 at 9:24 AM

    Hi Marketing_Sobeys,

    Thanks for reaching out to Jotform Support. I’ve gone ahead and informed our Enterprise team, rest assured that someone will be contacting you soon.

    Thanks for your patience and understanding, we appreciate it.

  • Royce JotForm Support
    Replied on June 28, 2024 at 9:46 AM

    Hi Marketing_Sobeys,

    You can also check our guide here, on how to contact our Enterprise Support. Let me show you how to do it:

    1. In My Forms, click on Support on upper-right part of the screen.

    Enterprise: Waiting for a response from the Enterprise team Image 1 Screenshot 40

    2. Click on Submit a Request on the upper-right part of the screen.

    Enterprise: Waiting for a response from the Enterprise team Image 2 Screenshot 51

    3. Input your request title on Your Question field.
    4. Fill up the details of your request above Add A Link.
    5. Add a form link on Add A Link field.
    6. Click on Choose File and upload your screenshots, and images on Upload A Screenshot.
    7. Click on Submit Request.

    Enterprise: Waiting for a response from the Enterprise team Image 3 Screenshot 62

    Give it a try and reach out again if you have any other questions.

 
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