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YYVenturesAsked on June 28, 2024 at 6:33 AM
Hi
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Gemmhel JotForm SupportReplied on June 28, 2024 at 7:42 AM
Hi YYVentures,
Thanks for reaching out to Jotform Support. I've checked your account and saw it your subscription was renewed today. We've downgraded your account to the Starter plan and refunded your payment. Please allow 5-7 business days for the amount to appear in your account.
Reach out again if you need any other help.