Unable to invite users to the team

  • Dario Lika
    Asked on June 28, 2024 at 6:21 AM

    Hello, 

    We have a Jotform account with this email: ceo@xcitehotels.gr, but there is just a problem and we can't invite other users. We created my teams but we can't invite. We cannot use the multi user collaboration.


  • Nozomi_K JotForm Support
    Replied on June 28, 2024 at 7:35 AM

    Hi Dario,

    Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. I believe you are referring to the Jotform Teams feature. Our Standard Plans (Starter, Bronze, Silver, and Gold) are single-user plans. Please note that the option to invite a team member is only available for Enterprise users:

    Unable to invite users to the team Image 1 Screenshot 20To upgrade to an Enterprise account, please contact our Enterprise Sales Team. However, you can add the other user as a Collaborator instead. Our Form Collaboration feature will allow the other user to edit your form. You can also share Jotform Tables with other users and assign them as collaborators, allowing them to view and edit submitted data. We also have a feature where you can share your Jotform Inbox with the other user as a Collaborator to allow him/her to edit and comment on the data.

    Let us know if there’s anything else we can help you with. 

 
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