Why our account blocked ?

  • Luis Barraud
    Asked on June 28, 2024 at 5:01 AM

    Hello
    Can you de block our account svp ?
    Thank's
    Luis

  • Chris_L JotForm Support
    Replied on June 28, 2024 at 5:41 AM

    Hi Luis,

    I checked your account, and it appears that your form 241761324053348 was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send all of these to reviewers@jotform.com with Thread# 16365771 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

 
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