Requesting for the documents receipt of a filled out form

  • eliashill077
    Asked on June 28, 2024 at 12:38 AM

    I paid 107$ for a ESA certification and did not receive any documents..

    Jotform Thread 16360861 Screenshot
  • eliashill077
    Replied on June 28, 2024 at 12:39 AM

    Got an email saying I got approved for ESA certification, but do not have access to the documents at all

  • Jason JotForm Support
    Replied on June 28, 2024 at 3:06 AM

    Hi Elijah,

    Thanks for reaching out to Jotform Support. If you receive an Autoresponder or confirmation email from the form owner, I advise contacting them directly by just replying to the email you received. You can request the form owner to give you access to the documents.

    Reach out again if you need any more help.

 
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