I'm unable to download PDF from my form.

  • facialtherapynewyork
    Asked on June 27, 2024 at 10:48 PM

    I can not download my form to my pdf now. I could do it another but something have changed it now. 

    Show up Error Occurred message.

    Please help me .

    Thanks

    Yoshie



  • Waqas JotForm Support
    Replied on June 28, 2024 at 12:49 AM

    Hi Yoshie,

    Thanks for reaching out to Jotform Support. I checked your form, and it appears that PDF selected in the notification email. Attaching your submissions as PDF files to your Notification Emails is easy. Let me walk you through it:

    1. In Form Builder, in the orange navigation bar, click on the Settings tab in the orange navigation bar at the top of the page.
    2. In the menu on the left side of the page, click on Emails.
    3. Hover your mouse over the Notification Email element and click on the Pencil icon.
    4. Under the Advanced tab, toggle Attach PDF to the On position, and select the PDF file you created.
    5. Now, scroll down, click on Save, and you're done.

    Im unable to download PDF from my form Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

 
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