Submissions forwarded as emails no longer include attachments

Hi there,

I have automated emails to send each new submission to a Trello board (using the board's email address). It used to include attachments from the submission as PDF files but now just includes links to the attachments in Jotform. My Trello users do not have access to the Jotform submissions.

Has something changed? If so, what is the new way to get the same outcome?

Kind regards,

Linda

Hi Linda,

Thank you for reaching out to Jotform Support. Rest assured, we’ll find a solution for it. Can you send me the link to your form, so I can take a look at it for you? Can you take a screenshot of what’s happening and send it to us? We’ve got a guide here that’ll show you how to do that.

Once we hear back from you, we'll be able to move forward with a solution.