Suspended Account

  • Madison Franck
    Asked on June 27, 2024 at 6:17 PM

    Hi,

    Can I please have my account reinstated? I was in the middle of creating a form and it looks like my account is now suspended.

    Thank you for your help!

    Best,

  • Anna JotForm Support
    Replied on June 27, 2024 at 6:22 PM

    Hi Madison, 

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named "Website Questionnaire Form" that’s breaking our Terms of Use by collecting login credentials.

    Suspended Account Image 1 Screenshot 20

    I've deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

 
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