How to Download Submissions PDFs from Jotform Inbox?

  • elimed
    Asked on June 27, 2024 at 4:36 PM

    neceito ´poder descargar los pdf del inbox pero no logro hacerlo.

    El formuñario en cuestión es https://www.jotform.com/inbox/241783916106661 y necesito descargar los 4688 Envíos los pdf que dicen Certificados Agremiación Médica Platense - JUN24 (tal como se muestra en la imagen)

    How to Download Submissions PDFs from Jotform Inbox? Image 1 Screenshot 20

  • Princess JotForm Support
    Replied on June 27, 2024 at 5:42 PM

    Hi elimed,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I cloned your form and submitted a test submission that I can download from Jotform Inbox to see if I could replicate the issue, but everything was working properly. I was able to receive an email containing a zip file of all the PDF files for me to download. Check out the screencast below to see my results:

    How to Download Submissions PDFs from Jotform Inbox? Image 1 Screenshot 20

    With this, I cleared your form's cache on my end as a form of basic troubleshooting. Can you try it again and see how it goes? If you run into the same issue again, can you try downloading them in Jotform Tables?

    Also, here are related guides that you may want to check out when downloading submissions:

    Give it a try and let us know how it goes.

 
Your Answer