Account Limits: About to reach my submission limits

  • Martin_Odalys
    Asked on June 27, 2024 at 3:56 PM

    Good afternoon, I created my first form and with all the previews and testings, I am getting a message that I am almost reaching my submission limit. The form is not live and has not been sent to any of the users that would use it.

    Any suggestions on how to erase any signed forms?

    Thank you,

    Odalys

  • Kyle JotForm Support
    Replied on June 27, 2024 at 4:42 PM

    Hi Odalys,

    Thanks for reaching out to Jotform Support. To free up upload space, delete and purge your form entries containing file uploads. For monthly limits, you can either wait for the counter to reset on the first day of your limit reset period or upgrade your account to extend its limits. Your monthly limit reset is every 1st of the month. You can find the start date of your next limit reset period on your Account Usage page.

    Let us know if there’s anything else we can do for you.


  • Martin_Odalys
    Replied on June 28, 2024 at 9:47 AM

    Thank you so much for your help.

 
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