How do I download documents ?

I cannot set up new password to receive documents .

Hi Eric,

Thanks for reaching out to Jotform Support. I checked your account and found that you are using a guest account, so I cannot look for the form that you are referring to. Can you provide me the form URL so we can help you more? Here's how to do it:

1. In Form Builder, click on the Publish tab in the orange navigation bar at the top of the page.
2. Click on the Quick Share tab on the left side of the page.
3. Click the Copy Link button on the Quick Share window.

We also have a guide about Where to Find Your Form URL that you can check out.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.