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Voodoo8648Asked on June 27, 2024 at 2:35 PM
My account has a red notification saying that Ive reached my upload limit. I deleted most of the submitted forms, however it says the upload storage is still full. How do I delete the submitted uploads?
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Devemer JotForm SupportReplied on June 27, 2024 at 2:54 PM
Hi Voodoo8648,
Thanks for reaching out to Jotform Support. You can usually delete uploaded files to your form via the Submissions page. Let me walk you through it:
- In your My Forms page, click on your form that have the uploaded files you'd like to delete.
- Then click the Submissions button that will appear on the top of the forms' list. This will take you to the submission table.
- In the Tables page, look for the column that will say File Upload (or how you named the upload field on your form).
- Click on the uploaded files under this column, and a modal with the trash can icon will appear.
- Click on the trash can icon and in the pop-up modal that will appear, select Delete File/s
Give it a try and reach out again if you have any other questions.