Requesting to cancel the subscription immediately.

I been cancelled it but it’s still charging me please help it’s for the Beauty Boss Project account

Hi thebeautybossproject,

Thanks for reaching out to Jotform Support. I've forwarded your request to our relevant team for further review. We’ll get back to you as soon as we have an update.

Thanks for your patience and understanding, we appreciate it.

Hi thebeautybossproject,

We received an update from our relevant team and your subscription has been canceled, and a refund has been processed for $39. The refund should reflect on your account within 5-7 business days, and it should depend on your bank on how fast they process it.

Reach out again if you need any other help.